Contact
Contact Us
Do you have any questions about our products, orders, or services? We're here to help! The Simplisdel team will be happy to answer your questions and provide the support you need.
simplisdel@gmail.com
We respond to all messages within 24 business hours.
🕒 Opening Hours
Monday to Friday: 9am - 6pm
Saturdays, Sundays and Holidays: Closed
📍 Address
Simplisdel
Portugal
How can we help?
Use the form below to send us your message. Either:
- ❓ Questions about products: Ingredients, sizes, availability
- 📦 Order tracking: Delivery status, tracking
- 🔄 Returns and exchanges: Return process, refunds
- 💐 Recommendations: Help in choosing the ideal perfume or product.
- 🎁 Custom orders: Special orders or bulk orders
- 🤝 Partnerships: Commercial or brand collaborations
Fill out the form and we will contact you as soon as possible.
💬 Frequently Asked Questions
Before contacting us, you might find the answer in our frequently asked questions section:
How long does delivery take?
Portugal: 3-5 business days | European Union: 5-10 business days
Can I return a product?
Yes! You have 14 days to return unused products. See our Terms of Service for more details.
Do the prices include VAT?
Yes, all prices shown include VAT at the Portuguese legal rate.
Do you ship internationally?
We currently ship to Portugal and all countries in the European Union.
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Thank you for choosing Simplisdel.
We look forward to helping you!