Privacy Policy

Simplisdel Privacy Policy

Last updated: February 12, 2026

Simplisdel ("we," "our," or "ours") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website simplisdel.com and make purchases.

1. Information We Collect

We collect the following information when you use our website:

Information that you provide to us directly:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (securely processed through Shopify Payments)
  • Order history

Information collected automatically:

  • IP address
  • Browser and device type
  • Pages visited on our website
  • Cookies and similar technologies
  • Browsing data and purchasing behavior

2. How We Use Your Information

We use your personal information to:

  • Process and ship your orders.
  • Report the status of your order.
  • Process payments and prevent fraud.
  • Send newsletters and marketing communications (only with your consent).
  • Improve the website experience and personalize the content.
  • To fulfill legal and tax obligations.
  • Answering customer support questions

3. Legal Basis for Data Processing (GDPR)

We process your personal data based on:

  • Contract execution: To process and deliver your orders.
  • Consent: For sending newsletters and marketing communications.
  • Legitimate interests: To improve our services and prevent fraud.
  • Legal obligations: To comply with tax and accounting requirements.

4. Information Sharing

We may share your information with:

  • Shopify: E-commerce platform that hosts our store.
  • Payment processors: To process transactions securely.
  • Shipping companies: To deliver your packages
  • Service providers: Email marketing, data analysis (only when necessary)
  • Legal authorities: When required by law.

We never sell your personal information to third parties.

5. International Data Transfers

Your data may be transferred to and stored on servers located outside the European Union, including in the United States (Shopify). We ensure that all transfers comply with the GDPR through standard contractual clauses approved by the European Commission.

6. Cookies

We use cookies to:

  • Keeping your shopping cart
  • Remember your preferences
  • Analyze website traffic.
  • Personalize your experience.

You can manage your cookie preferences in your browser settings.

7. Your Rights (GDPR)

According to the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: Request a copy of your personal data.
  • Right of rectification: Correct incorrect or incomplete data.
  • Right to erasure: Request the deletion of your data.
  • Right to restriction: Restrict the processing of your data.
  • Right to data portability: Receive your data in a structured format.
  • Right to object: Object to the processing of your data.
  • Right to withdraw consent: Unsubscribe from newsletters at any time.

To exercise any of these rights, please contact us at simplisdel@gmail.com

8. Data Retention

We retain your personal data only for as long as necessary to:

  • To fulfill the purposes described in this policy.
  • Comply with legal, tax and accounting obligations (minimum 10 years for tax data in Portugal)
  • To resolve disputes and enforce our agreements.

9. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration, including:

  • SSL/TLS encryption
  • Secure data storage
  • Restricted access to personal information
  • PCI DSS compliance for payment data

10. Minors

Our services are not intended for individuals under the age of 16. We do not intentionally collect information from minors. If you become aware that a minor has provided us with personal data, please contact us so that we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. The date of the last update will always be indicated at the top of this page.

12. Contact

For questions about this Privacy Policy or to exercise your rights, please contact us:

Email: simplisdel@gmail.com
Hours: Monday to Friday, 9am-6pm

13. Control Authority

You have the right to lodge a complaint with the competent data protection authority:

National Data Protection Commission (CNPD)
Av. D. Carlos I, 134, 1st floor
1200-651 Lisbon, Portugal
Telephone: +351 213 928 400
Website: www.cnpd.pt

This Privacy Policy complies with Regulation (EU) 2016/679 (GDPR) and applicable Portuguese law.